Have you been banned on club penguin? Are you freaking out hoping you haven’t lost your penguin or account forever? Well worry no more we have the guide to help you get unbanned from club penguin.
The most important thing you need to ask yourself after being banned is whether you ban is a permanent ban or just a 24 hour ban. If your just banned for 24 hours or a short amount of time you best off just doing something else for the next day and letting your ban expire. On the other hand if it’s a permanent ban this is what you need to do
Step 1: Email the club penguin support team using the form at http://support.clubpenguin.com/help/contact/general.php (be sure to use the same email address you used when you signed up) and tell them that you (or say your child if you want since that might even work better) were banned and your not sure why.
Step 2: You’ll get an email back saying why you were banned. It’ll most likely be either swearing or hacking.
Step 3: Ok this step is the most important. After you get your email back from the CP staff you need to email them back saying that you (or your child ) didn’t do what ever they said you did. You can say it was a neighbor who found out your kids password and you told your kid they need to change their password so this can’t happen again OR you can say something like you have no idea how any of that happened.
Step 4: Most of the time you’ll get an email back saying that they understand and they’ll re-activate the account. If they don’t you have one more option…
Step 5: Your last chance is to either call club penguin or have a parent call them for you. The phone number you have to call is 1-250-868-8622. At this point you can tell them you didn’t do it or if you know you did it and don’t want to lie than just tell them your sorry and you won’t do it again.
If you follow these steps you’ll get your account unbanned about 99% of the time. We’ve personally had 5 accounts permanently unbanned by following these exact steps. So good luck and we hope you get your penguin back!!!